Bangladesh Telecommunications Company Limited

Our Services


Telephone

Enjoy Telephone and high-speed Internet (ADSL / GPON) connection simultaneously


Internet

Stay connected to the world through Leased Line Internet and VPN


Domain & Hosting

Get your country web-address on the Internet using the .bd/.বাংলা domain




Transmission

Enjoy service with Nation-Wide optical fiber connectivity and Co-Location facility


Bill and Payment

BTCL offers to print and pay your bill online


Complain Online

Customers place their complain online and track their ticket

NISNational Integrity Strategy GRSGrievance Redress System RTIRight to Information APAPerformance Management



Telesheba


BTCL Teleseba App (One Point)

BTCL Telesheba is a public service oriented application. It enables the subscribers of Bangladesh Telecommunications Company Limited (BTCL) to complain the services(Telephone, Internet-GPON, ADSL, Bill etc.) provided by BTCL. The complaints submitted by the subscribers will automatically notify the respective officers of BTCL so that they (BTCL Officers) can fix the complaints and notify the subscribers also. BTCL subscribers can get the complaints status through this application and give their feedback. Important features are:

  • Telephone, Internet and Bill related Complaint
  • Bill Query and Payment
  • Notifications for any actions on complaint
  • Customer Opinion/ Feedback

  • Telesheba

Testimonials

Nation-wide Optical Fiber Coverage

High-Speed Internet with Landline

Internet Connectivity over 1000 Unions

Domain Service with .bd and .বাংলা Domain

Still looking for assistance?

Contact us on the live chat available or come visit our Customer Care
You can also call us on 16402 for inquiries and complaints.
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